Privacy Policy for Portobello Garden Rooms

Effective Date: 29/09/2024

Portobello Garden Rooms (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following personal information:

• Names
• Email addresses
• Phone numbers

This information is collected when you fill out a form on our website or through forms associated with our Meta ads.

2. How We Collect Information

We collect information via:

• Forms submitted on our website hosted by Hostinger
• Forms submitted through Meta Ads (Facebook, Instagram)

3. How We Use Your Information

We use the information collected for the following purposes:

• Marketing: To provide updates on our services, special offers, or promotions.
• Customer Support: To address inquiries, complaints, and provide assistance.
• Quotations: To follow up on your requests and provide quotes for our services.

4. Sharing of Information

We do not intentionally share your personal information with third parties, except in the following cases:

• Our website is hosted by Hostinger, and forms submitted may be stored on their servers.
• Meta Ads (Facebook, Instagram) may also handle the data you submit.

We do not sell or rent your personal information to any third party. However, data may be accessible to service providers such as hosting platforms or advertising networks to facilitate their services.

5. User Rights

You have the following rights regarding your personal data:

• Access: You may request access to the information we hold about you.
• Deletion: You can request that we delete your personal information. To do so, please contact us at [Insert Contact Email].
• Correction: You can ask us to correct any inaccuracies in your personal data.

6. Security of Your Data

We take steps to safeguard your personal information. Customer data is not downloaded or stored locally by us; instead, it remains within the secure platforms used by Hostinger and Meta. Although we strive to protect your personal information, we cannot guarantee its absolute security as no method of transmission over the Internet or electronic storage is completely secure.

7. Cookies

Our website uses cookies to enhance your browsing experience and analyze traffic. By using our website, you agree to the use of cookies. You can manage your cookie preferences in your browser settings.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

• Email: Robertjhuntltd@gmail.com
• Phone: +44 7800605033