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Friendly, professional and the price quoted is the price you pay. Refreshing to find a company that does what it says on the box. Thanks guys
Scott and Shenel
01/05/2025
Trustindex verifies that the original source of the review is Google.
Having had an extension done by Rob and Finn of Portabello Garden Rooms, I cannot speak highly enough of their work.
We began our journey under a stressful circumstance, having been taken advantage of by an unscrupulous builder. When the price of materials and labor had risen to a significant degree, we doubted our dream extension would ever become reality. Rob, Finn and their team stepped in and immediately restored our confidence with their up-front honest practice, dedication to quality and idea's to ressurect our dream extension.
Communication & Customer Service
From day one, Rob and Finn have been nothing short of equal partners in our business. They went out of their way to get our input, took us through every step of the building process, and actively involved us in every decision. Their listening to our needs, desires, and concerns created a positive atmosphere that took what might otherwise have been a stressful experience and made it a pleasant one.
They were aware of our previous negative experience and willingly established a payment schedule based on construction milestones, providing us with assurance and security during the project.
Craftsmanship & Attention to Detail
Their meticulous attention to detail was present throughout every stage of our extension. From the solving of logistical issues (getting a piling machine down a narrow side corridor) to the immaculate alignment of structural members, their commitment to excellence never wavered. The workmanship exceeded our expectations at every turn.
Project Management
Amazingly, Rob and Finn finished our extension a day or two earlier than expected while keeping within the planned budget—a feat few building projects manage. They expertly organised their workforce to minimise disturbance, utilising suitable sealing membranes to seal off our living area from dust and debris, enabling us to stay at home during the lengthy remodelling.
Adaptability & Range of Skills
When we requested they do additional work—new flooring, bathroom downstairs, and garden patio—they just incorporated these items into the job. Their adaptability and full range of skills demonstrated why they're best positioned to thrive in garden room construction.
Final Thoughts
Having seen first-hand Rob and Finn's excellent workmanship, professionalism, and genuine customer concern in our extension work, I have every confidence to recommend Portabello Garden Rooms. Their transition to exclusively offering garden rooms seems a logical extension of their abilities, and future clients can expect to see the same level of dedication, quality, and reliability that we experienced.
For anyone considering a garden room, you would be in good hands with Portabello Garden Rooms—builders who are committed to creating stunning, functional rooms with integrity and skill.
penny corkerton
26/04/2025
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Finley and his team did a lovely job on my porch/ veranda in West Mersea; he took his time to create a skilled piece of wood work admired by my friends and family.
It is a lovely sun trap and Archie loves sunbathing there.
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